Customer service and warranty are our top priority for Awandee brand. We offer warranty as below,
Time Periods: 
3-year time period begins on the date of shipment. Parts or Product replaced under Warranty does not extend the original Warranty.
Awandee Home reserves the right to examine all failed Product components and determine, in its sole discretion, whether any Product components are defective and covered under this Warranty.
Claims Procedure: 
Claims under this Warranty must be made directly to Awandee Home. 
Customers are expect to offer evidences of defects: photos/videos, original order number, contact number and shipping addresses are needed. 
After receiving a return notification and shipping instructions, the product must be promptly returned by customers' expense to Awandee.
Exceptions to Warranty:
This Warranty does not cover removal, installation, or freight costs of Products. The freight cost of replacement or returns shall be borne by the customer.